SHIPPING METHODS

WITHIN GREECE

During September to May, shipments are made from our warehouses in Attica. Shipments within Attica are made with a delivery time of 1-3 working days, while for the rest of the Greek network (land or island destinations) the delivery time ranges from 2-10 working days. All domestic shipments are made in cooperation with ELTA June-September and BOX Oct-May. During June - September, shipments are made from our store in Folegandros, with a delivery time of 3-10 working days, while for the rest of the Greek network (land or island destinations) the delivery time ranges from 5-12 working days .

The cost of the simple shipment is € 4.50, while the cash on delivery service has an additional cost of € 3.50. For orders over 100 € the shipping is free. You can also pick up your order from our store, Always Summer in Folegandros, 84011, Folegandros, during the months of operation of the store (June - September) and within our opening hours, at no extra charge.

OUTSIDE GREECE

Shipments to foreign countries are made with ELTA. Delivery time varies depending on the destination as well as the cost. Cash on delivery service is not valid in foreign countries.

* Customers outside the European Union are subject to any delays that may result from customs clearance, product restrictions and other local requirements for which our company is not responsible.

* In case of force majeure, the company does not take responsibility for non-delivery of the product.

PAYMENT METHODS

We have the following means of payment:

Cash on delivery, payment of the exact amount of the order in the courier (for purchases only in Greece with a charge of 3.50 euros extra)

Credit / Debit / prepaid card (VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO, DINERS, MASTER PASS)

* In all the listed prices the VAT is included 24%, while www.alwaysummer.gr reserves the right to adjust the prices without having to inform the consumer public.

* Payments are made in Euros.

CHANGE POLICY

The company provides the opportunity to change one product with another within 15 days from the date of receipt. A basic condition for the change is that the product is in the same condition in which you receive it and has not been worn. Send the product for change and the purchase receipt or change card, at your own expense either to our store Always Summer in Folegandros (only during the months of operation), or to ACS Glyfada, D. Gounari 229, 16674 Greece (only during the months that our physical store is not operating). In any case, contact the Always Summer in Folegandros tel. +30 2286041104. The company covers the following cases:

• Change (because you want to change your choice)
  In this case, after we receive the product and it meets the above conditions, you will receive by e-mail the discount coupon code of the same value of the product you wish to change. Then place a new order with the product you want and fill in the discount coupon code at the place where you will be asked. Shipping costs for the whole process are your charge. If you have the opportunity to come to the store to make the change, the shipping cost process is omitted.
  
  
• Change (because you received the wrong order)
  In this case, after we receive the product and it meets the above conditions, the correct order will be sent to you. For the way of returning the products, contact us at +30 2286041104.
  
  
• Change, return to discount products in an offer and a discount of 40% or more is not possible as it concerns end of season special offers.

In case you want a refund, follow the refund instructions mentioned above and as soon as we receive the product and it is in the same condition in which you receive it and it has not been worn, we immediately deposit the amount in the cooperating banks Alpha Bank or Eurobank without transfer cost. In case you want to transfer to another bank, you will be charged the transfer costs.

ORDER CANCELLATION 

If you wish to cancel your order please send us an e-mail within 1 hour of order completion at order@alwaysummer.gr or call us at +30 2286041104.

DISCOUNT COUPON

In case you have a discount coupon, enter its code, as it has been notified to you, in the box that appears on the page "completion of the order".

USER ACCOUNT

On each page there is the option "LOGIN / REGISTRATION" on the top right (in case the browsing on our site is done from mobile or tablet, this option is located in the burger menu on the top right of each page). Clicking this option displays the login / registration page. Fill in your details [e-mail and password consisting of at least seven (7) characters] in the right column entitled "registration". The process is completed by clicking on the "REGISTER" option.

On your account page, there are options:

• Checklist. You can enter or edit the shipping - billing address.
• Profile. Change your name or password.
• Orders. View your shopping history.
• Favorites. See the list of your favorite products.
• Basket. See your shopping cart.